Whatsable
Listing pipeline for real estate
A new buyer lead creates a Monday item. Whatsable sends a viewing invite template. Replies appear on the item so the listing agent never switches apps.
Outcome: Board and inbox stay aligned for every property.
All integrations
Monday.com integration
Monday.com integrationWhatsApp that lives inside Monday items
Your team works in Monday boards. Whatsable keeps every WhatsApp thread attached to the right item, with assignment, labels, and automations.
Capabilities
What you can do with Whatsable
- WhatsApp threads visible inside Monday items
- Trigger messages when item status or column changes
- Assign conversations to item owners in Whatsable
- Schedule a follow-up that sends only if the contact does not reply within your chosen window.
- Team inbox with labels synced to your workflow language
Use cases
Real workflows teams run today
Onboarding checklist nudges
Item stuck in 'Waiting on client' for 48 hours triggers Whatsable. A short template asks for the missing document. Follow-up sends only if they do not reply.
Outcome: Onboarding moves without manual chasing.
Support tickets with context
Support item created from a form. Whatsable messages the customer from the assigned agent. Full thread history stays on the Monday item for handoffs.
Outcome: Clean escalations without lost context.
Examples
Triggers, parameters, and patterns
Concrete fields you can map in automation tools or cite in your own docs.
Status change → WhatsApp template
Monday automation when Status changes to 'Ready to contact' calls Whatsable with item column values mapped to template variables.
TriggerMonday: When column changes
| Parameter | Type | Description | Example |
|---|---|---|---|
item_id | string | Monday item ID linked to the WhatsApp conversation | 9876543210 |
phone_column | string | Monday phone column value (E.164 recommended) | +447700900123 |
owner_id | string | Monday person column for Whatsable assignment | user_48291 |
Setup
Get connected in minutes
- 1Connect Whatsable to your Monday workspace via the setup flow.
- 2Map phone and owner columns to Whatsable contact fields.
- 3Create a Monday automation or integration recipe for your trigger event.
- 4Choose the Whatsable template and variable mapping.
- 5Test with a single item, then roll out to the board.
Related guides
More integration deep dives
FAQ
Common questions
Threads sync inside the related item so owners see messages alongside status, dates, and files without leaving the board.
Yes. Whatsable provides a shared inbox with assignment so only the right owners see and get push notifications for their items.
Run Monday.com and WhatsApp together
Unlimited messaging from your own number, team inbox, AI assistant, and automations included.
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