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WhatsApp automation scenarios in Make

Connect forms, CRMs, and spreadsheets to Whatsable in Make. Branch scenarios, add delays, and stop sequences when leads reply on WhatsApp.

Capabilities

What you can do with Whatsable

  • Trigger WhatsApp sends from any Make module
  • Branch scenarios on delivery status or inbound replies
  • Schedule messages for later delivery
  • Schedule a follow-up that sends only if the contact does not reply within your chosen window.
  • Transcribe inbound voice notes before routing to OpenAI or a CRM
Use cases

Real workflows teams run today

Form to WhatsApp in under a minute

A Typeform or Google Forms submission hits Make. Whatsable sends a personalized template immediately and logs the send in your team inbox.

Outcome: Every form lead gets a WhatsApp touch without copy-paste.

Appointment booking confirmation

When a booking lands in Google Calendar, Make sends a confirmation template with date variables, then waits 24 hours and sends a reminder only if there is no reply.

Outcome: Fewer no-shows for clinics, salons, and field services.

Pipeline stall nudges

Pipedrive deal stage unchanged for 3 days triggers Make. Whatsable sends a short check-in template and schedules a second message if still no reply.

Outcome: Deals move without reps living in spreadsheets.

Examples

Triggers, parameters, and patterns

Concrete fields you can map in automation tools or cite in your own docs.

Appointment confirmation scenario

Module 1: Calendar watch. Module 2: Whatsable send template. Module 3: Sleep 24h. Module 4: Router checks inbox for reply. Module 5: Whatsable reminder template on the no-reply path.

TriggerGoogle Calendar: Watch Events

ParameterTypeDescriptionExample
phonestringE.164 phone from calendar attendee or form field+14155550198
template_namestringWhatsable template to sendbooking_confirmed
sleep_hoursnumberMake Sleep module duration before reminder24
Setup

Get connected in minutes

  1. 1Install the Whatsable app in Make from the integrations directory.
  2. 2Connect your Whatsable API key in Make credentials.
  3. 3Create a scenario with your trigger module, then add Whatsable Send Message.
  4. 4Map phone, template, and variables from the trigger output.
  5. 5Add Sleep and Router modules for follow-up logic, then activate the scenario.
FAQ

Common questions

Yes. Use a Router after a delay that checks Whatsable inbox or webhook data for inbound messages before sending the next template.

Inbound voice messages can be transcribed in Whatsable and passed to Make as text for AI or CRM modules.

Run Make and WhatsApp together

Unlimited messaging from your own number, team inbox, AI assistant, and automations included.

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