Whatsable
Team response times
Ask Perplexity: "What was Alex's average response time this week, and who on the team is fastest?"
Whatsable MCP serverPerplexity + Whatsable MCP
Manage your team's WhatsApp numbers from Perplexity
Perplexity lets paid users add a custom remote MCP connector from account settings, so it can read and act on your WhatsApp numbers next to its web answers.
To connect WhatsApp to Perplexity, add the Whatsable MCP server at https://api.whatsable.app/mcp. Perplexity can then read chats, send messages, and report on every number you approve.
Capabilities
What you can do with Whatsable
- Reply to customers and send templates or media, from the number you name
- See every chat on your numbers, with its 24-hour window and AI status
- Read teammate replies by name and work out each person's response time
- Schedule messages, and run paced broadcasts to a label
- Find, add, and label contacts across the organization
- Find approved templates and submit new ones to Meta for review
- Edit AI agents and choose which one answers on each number
- Switch the AI off in one chat so a person can take over
Ask in plain words
What your team can ask
No tool names to learn. Each person asks for what their job needs.
Across every number
Ask Perplexity: "Which of our numbers have customers still waiting for an answer?"
Daily report
Ask Perplexity: "Give me my daily WhatsApp report: chats, failures, handoffs, and what is scheduled."
Setup
Connect Whatsable to Perplexity
- 1Open connectors. In Perplexity, open Plugins in the sidebar, or Customize > Connectors. Choose Add custom, then Add MCP connector, then Remote.
- 2Enter the URL. Name it Whatsable and enter https://api.whatsable.app/mcp as the MCP server URL. Under Advanced settings, choose OAuth and Streamable HTTP.
- 3Sign in to Whatsable and approve. Choose the organization, the access level, the default number, and which numbers the app can use.
What keeps you in control
- Custom connectors need Perplexity Pro, Max, or Enterprise. On Enterprise, an admin must turn on Allow members to add custom connectors.
- Perplexity uses the general remote MCP setup: streamable HTTP, not SSE, with OAuth. Menus change, so check Perplexity's own documentation. If it asks for a client ID and secret, use an API key header instead, or message us.
- You choose Full access, Send and read, or Read only when you connect. The assistant sees only the tools that access allows.
- You choose the numbers: only the default number, all numbers, or specific numbers.
- Outside the 24-hour window, only an approved template reaches a customer. Whatsable refuses a free-form text.
- A message WhatsApp refuses comes back as Not sent, with the reason. It is never reported as sent.
- Removing the app does not revoke access. Revoke it in Whatsable under Settings > API keys > Connected AI apps.
Guides and documentation
FAQ
Common questions
Open connectors. Enter the URL. Sign in to Whatsable and approve. The server URL is https://api.whatsable.app/mcp.
Yes. When you connect, you choose only the default number, all numbers, or specific numbers. With several, each send names its number, and Perplexity should ask if you have not said which one.
Yes. Each conversation's history names the teammate behind every reply, with timestamps. Perplexity reads those conversations and works out response times per person. It reads one conversation at a time, so on a busy account ask for a short period.
Choose Read only and it cannot send or change anything. With higher access, most AI apps ask you to approve each tool that sends or changes something. Each send is one real WhatsApp message.
Run your WhatsApp numbers from Perplexity
Unlimited messaging from your own number, team inbox, AI assistant, and automations included.
Pro includes a 7-day free trial · 6-minute setup · Cancel anytime