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All integrationsWhatsable MCP server

One AI assistant for all your team's WhatsApp numbers

Sales, support, each location, each brand: most teams end up with several WhatsApp numbers and no single view of them. Connect Whatsable to the AI assistant you already use, and ask how the team is doing in plain words.

Whatsable is a WhatsApp Business platform with an MCP server. It connects AI assistants such as Claude, ChatGPT, and Gemini to a team's WhatsApp numbers, to read conversations, send messages, run broadcasts, manage AI agents, and report on teammate response times.

Server URL: https://api.whatsable.app/mcp. Available on Pro and Agency.

Capabilities

What you can do with Whatsable

  • Reply to customers and send templates or media, from the number you name
  • See every chat on your numbers, with its 24-hour window and AI status
  • Read teammate replies by name and work out each person's response time
  • Schedule messages, and run paced broadcasts to a label
  • Find, add, and label contacts across the organization
  • Find approved templates and submit new ones to Meta for review
  • Edit AI agents and choose which one answers on each number
  • Switch the AI off in one chat so a person can take over
  • Get daily and weekly reports: volume, failures and fixes, handoffs, and what is scheduled
  • Review why the AI agent handed chats off, and improve its prompt
Build on top

What you can build with it

Scheduled team reports

Schedule the daily or weekly report prompt in your AI app, if it has scheduled tasks.

Outcome: Numbers, response times, and failures arrive without opening a dashboard.

Win-back campaigns

Find customers who went quiet for 30 days, label them, and send an approved template.

Outcome: A quiet list becomes a paced broadcast you can follow send by send.

AI agent tuning

Group the reasons the bot handed chats off, then suggest changes to its prompt.

Outcome: The bot covers more questions, and you approve each change first.

Failed-message clean-up

List this week's failures, group them by reason, and resend what a retry can fix.

Outcome: Each failure has an explanation, and nothing is resent without your confirmation.

Template workflows

Draft a template with your assistant, submit it to Meta, and check its review later.

Outcome: New templates go out without leaving the chat.

Your own apps and automations

Every tool calls the Whatsable API v1. Use Zapier, Make, n8n, or your own code for flows that run on their own.

Outcome: What your assistant can do, your code can do too, and messages it sends fire your webhooks.

For managers

See response times per teammate, not just per number

Each conversation's history names the teammate behind every reply, with timestamps. Ask "What was Alex's average response time this week?" and your assistant pairs each customer message with the reply that answered it.

It can also compare teammates, the AI agent, and each number. It reads one conversation at a time, so on a busy account start with a short period. Read only access is enough for this.

See the suggested workflows
Ask in plain words

What your team can ask

No tool names to learn. Each person asks for what their job needs.

For managers

"What was Alex's average response time this week?" "Which number is falling behind?" "Why did the bot hand chats over to us?"

For people who answer customers

"Who wrote to us today and has not had an answer?" "Catch me up on today's chats." "Turn off the AI agent for this customer, I will answer myself."

For several numbers

"Send the order_ready template from the support number." "Put the Sales agent on our second number." "Show this week's broadcasts and how many were read."

Setup

Connect your AI app

  1. 1Add the server. Add https://api.whatsable.app/mcp as an MCP server, connector, or custom app in your AI app.
  2. 2Sign in to Whatsable and approve. Choose the organization, the access level, the default number, and which numbers the app can use. You never copy a key.
  3. 3Ask. Try "What can you do with Whatsable?" and the assistant explains its own tools.

What keeps you in control

  • You choose Full access, Send and read, or Read only when you connect. The assistant sees only the tools that access allows.
  • You choose the numbers: only the default number, all numbers, or specific numbers.
  • Outside the 24-hour window, only an approved template reaches a customer. Whatsable refuses a free-form text.
  • A message WhatsApp refuses comes back as Not sent, with the reason. It is never reported as sent.
  • Removing the app does not revoke access. Revoke it in Whatsable under Settings > API keys > Connected AI apps.
FAQ

Common questions

Yes. A Whatsable connection can use one number, all numbers, or specific numbers. Each send names its number, or replies in a conversation, which fixes the number.

Yes. Each conversation's history names the teammate behind every reply, with timestamps, so your assistant can work out response times per person, per number, or for the AI agent.

Any app that can add a remote MCP server over streamable HTTP. Whatsable has guides for Claude, ChatGPT, Gemini, Claude Code, Cursor, and VS Code, plus a general guide for other apps.

An active Pro or Agency plan, with at least one connected number. An owner or admin connects the app. The Bulk Message plan does not include the API.

Yes. It is a normal message of the conversation, so your team sees it right away and can reply. The AI agent treats it like a reply from your team.

Use them for automations that run on their own, such as a template when a deal closes. Use the MCP server when you want to ask for something in a conversation.

Run all your WhatsApp numbers from one assistant

Unlimited messaging from your own number, team inbox, AI assistant, and automations included.

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