Whatsable
Whatsable WhatsApp comparisonsWhatsable vs Kapso
Whatsable vs Kapso
Kapso is a developer WhatsApp Cloud API wrapper with MCP, CLI, workflows, AI agents, and a team inbox, billed on platform message plans with Meta fees passed through at their claimed no markup. Whatsable is a WhatsApp-led Cloud API shared inbox billed on unique contacts with Chat Handoff. If you are choosing between build-vs-buy API plumbing and a real unique-contact team inbox, the meter and the product surface are where they diverge.
The real question
Cloud API wrapper vs unique-contact WhatsApp inbox.
Both products document Meta Coexistence paths so you can keep the WhatsApp Business app while you add Cloud API automation. Kapso publishes a WhatsApp Business App connection with Embedded Signup and setup links for coexistence or dedicated API-only numbers. Whatsable connects via Embedded Signup as an official Meta Tech Provider.
Kapso is built for developers shipping WhatsApp inside a product: same Meta payloads, sandbox, Project MCP, CLI, workflows, AI agents, and shared or embedded inbox surfaces, billed on platform plan message allowance plus Meta message fees. Whatsable is WhatsApp-led: Bulk Message, Pro, and Agency on unique contacts with Chat Handoff, dedicated iOS and Android apps, and Make, Zapier, and n8n on Pro and Agency.
The practical split is billing meters (unique contacts vs platform message allowance), product shape (ops inbox and Chat Handoff vs API wrapper and MCP), and automation depth. Shared inbox exists on both sides. Coexistence is on both products, so it does not decide between them.
Feature comparison
Whatsable vs Kapso: what each tool does
| Feature | WhatsableRecommended | Kapso |
|---|---|---|
| Keep WhatsApp Business app (Coexistence) | Yes. Meta Coexistence via Embedded Signup (self-serve) | Yes. WhatsApp Business App path with Embedded Signup; setup links document coexistence vs dedicated connection typesSource |
| History at connect | Yes. About six months (~180 days) of 1:1 history into the shared inbox; Groups, Status, Calls stay on phone | Meta Share chat history option at CoEx connect (Share all chats or Don't share chats); sync into Kapso inboxSource |
| Shared team inbox | Shared Cloud API inbox on one number (Pro and Agency) | App dashboard, standalone inbox.kapso.ai, or embedded inbox; unlimited team membersSource |
| Phone / App reply → AI pause | Yes. Chat Handoff to Human Agent when teammate replies from inbox or phone (Pro and Agency) | Workflow Handoff node and inbox Handoff / Resume from Handoff in public docs; Whatsable Chat Handoff is the named product when a teammate replies from inbox or phoneSource |
| Billing meter | Unique contacts per month | Platform plan message allowance (inbound and outbound count) plus Meta message feesSource |
| Meta messaging fees | 0% Whatsable markup; Meta billed separately at Meta rates (two bills) | Public no markup / at cost through Kapso or pay Meta directly; pricing FAQ also documents a 5% managed billing fee on Multi-partner Solution Tech Provider messaging path (separate labeled fact)Source |
| Public paid plan floor (Pro ↔ Pro) | Pro $49/mo for 500 unique contacts; overage +$13/100 | Pro USD $25/mo monthly primary list; Platform $299/mo and Free $0 footnotesSource |
| Developer / MCP surface | REST API and webhooks plus Make, Zapier, and n8n on Pro and Agency | Project MCP, CLI, SDKs, workflows, and sandbox; same Cloud API payloads via KapsoSource |
| Integrations / automation depth | Zapier, Make, n8n, Pipedrive, monday.com, REST API and webhooks on Pro and Agency | Official verified n8n node plus Project MCP, webhooks, and integration-call limits; Make.com and Zapier.com app directories do not list Kapso (checked 2026-10-02)Source |
| Official Meta partnership label | Official Meta Tech Provider + Embedded Signup | Official Meta Business Partner on public Cloud API page (not Tech Provider)Source |
| Mobile app | Dedicated iOS and Android apps on public pricing | Web and responsive inbox at app.kapso.ai and inbox.kapso.ai; Whatsable lists dedicated iOS and Android apps on pricingSource |
Whatsable
What you keep when you connect Whatsable
Whatsable is built for WhatsApp-led teams as an official Meta Tech Provider. You connect through Embedded Signup with Meta Coexistence. The Business app stays on your phone. Messages sync between phone and inbox. About six months of 1:1 conversation history can come over at connect. Groups, Status, and Calls stay on the phone app.
Plans are Bulk Message, Pro, and Agency only. Pro is $49/mo for 500 unique contacts with overage at +$13 per extra 100. Agency starts at $152.90 per month for 1,500 contacts, includes up to 100 connected phone numbers, and costs $5 for each additional number. Extra team seats start at $12/mo on Pro and Agency. Meta WhatsApp fees are a separate bill with 0% Whatsable markup.
Reply from the WhatsApp Business app and the AI pauses so you can take over. Once someone on your team replies from the Whatsable inbox, the AI steps back and stops following up in that chat. If you also run Make, Zapier, or n8n, pausing those automations when a human replies is a separate setting from native Chat Handoff: each webhook can hold deliveries for a set time after someone on your team replies.
Kapso
What Kapso's own pages say
Kapso markets WhatsApp for developers: fastest path to official WhatsApp Cloud API with sandbox, CLI, Project MCP, workflows, AI agents, customer connection links, and team inbox surfaces (app, standalone inbox.kapso.ai, or embedded). Public pricing lists Free, Pro, Platform, and Enterprise on monthly USD cards.
Billing is a Kapso platform plan with a monthly WhatsApp message allowance plus Meta message fees. Kapso states Meta fees can be paid through Kapso at no markup / at cost or directly to Meta. Their pricing FAQ also documents a 5% managed billing fee on Multi-partner Solution messaging that uses the Tech Provider infrastructure, separate from their headline no-markup claim.
Coexistence is documented: WhatsApp Business App path with Meta Share chat history at connect, and setup links that choose coexistence (keep Business app; public 5 msg/s note) or dedicated API-only (up to 1000 msg/s public note). They describe themselves as an official Meta Business Partner on the Cloud API page.
Hands-on
What we saw when we used both
We walked a Whatsable Coexistence connect path and read Kapso public pricing, connect-WhatsApp, MCP, and n8n pages on 2026-10-02.
Whatsable: Coexistence connect and Chat Handoff
- Start Embedded Signup from the Whatsable console. Meta Coexistence keeps the WhatsApp Business app on the same number without a support ticket.
- Send a test reply from the Business app on the phone. The message appears in the Whatsable inbox.
- Confirm Chat Handoff flips to Human Agent when a teammate replies from the inbox or the phone on that thread.
- If Make, Zapier, or n8n also run on the number, configure human-reply pause separately from Chat Handoff.
Kapso: public pricing and developer surface pages
- Open kapso.com/pricing. Pro lists USD $25/mo monthly with 100k messages/mo and 3 connected numbers (sourced 2026-10-02).
- Read connect-WhatsApp for WhatsApp Business App CoEx path and Share chat history at Meta signup.
- Skim Project MCP docs and the verified n8n node directory listing for automation paths.
- Note setup-link coexistence vs dedicated throughput notes on public setup-links docs.
Source · kapso.com/pricing
Pricing-page gaps
Whatsable
- Unique contacts on Bulk Message ($19/mo), Pro ($49/mo for 500 contacts), and Agency (from $152.90/mo for 1,500 contacts, includes up to 100 numbers, $5 each extra). Meta fees are a separate bill at 0% Whatsable markup.
- Pro overage is +$13 per extra 100 unique contacts per month on the public pricing page.
Kapso
- Platform subscription covers Kapso plan allowance; Meta WhatsApp fees are separate at their public no markup / at cost wording (plus the labeled 5% managed billing fee path on MPS Tech Provider messaging in the FAQ).
- At 500 unique contacts on the Whatsable axis, Kapso Pro platform list (USD $25/mo monthly) sits below Whatsable Pro ($49/mo) before message volume, extra numbers, or Meta fees.
- Kapso bills messages sent and received toward plan allowance, not unique WhatsApp contacts.
Sourced · 2 Oct 2026 · kapso.com/pricing
Contact-volume pricing
Whatsable Pro vs Kapso Pro at the same contact volumes
Whatsable Pro vs Kapso Pro at the same contact-volume rows. Kapso Pro is a platform subscription with a monthly message allowance (plus Meta message fees), not unique WhatsApp contacts, so the Pro list price stays flat across rows. At 500 contacts, Whatsable Pro list ($49/mo) sits above Kapso Pro (USD $25/mo monthly). Message volume and Meta fees change Kapso all-in cost.
Primary cells: USD monthly list. Whatsable Pro: monthly platform (Meta delivery separate). Kapso Pro: USD $25/mo monthly primary.
| Contact volume / mo | Whatsable Pro | Kapso Pro (USD monthly primary) |
|---|---|---|
| 500 | Pro monthly: $49 (500-contact plan) | $25/mo monthly USD |
| 1,000 | Pro monthly: $99 (1,000-contact plan) | Same Kapso Pro platform base (flat) |
| 2,000 | Pro monthly: $204 (1,500-contact plan + 5 × $13 overage) | Same Kapso Pro platform base (flat) |
| 5,000 | Pro monthly: $299 (6,000-contact plan) | Same Kapso Pro platform base (flat) |
Whatsable annual billing is two months free on the public pricing page. Kapso yearly discount not stated on live pricing cards checked 2026-10-02.
- Sources: whatsable.app/pricing and kapso.com/pricing (list prices checked 2026-10-02).
- Whatsable bills unique WhatsApp contacts reached each month. Kapso bills a platform plan message allowance plus Meta message fees. These are not the same unit.
- Kapso Pro platform list includes 100,000 WhatsApp messages/mo, 3 connected numbers (then $10/mo each), 100 GB media, and 1,000 integration calls/mo. Platform plan is $299/mo with 1,000,000 messages and 50 numbers (then $5/mo each). Free is $0/mo with 2,000 messages and 1 number.
- Kapso public pricing states Meta fees at no markup / at cost through Kapso or paid directly to Meta. Kapso pricing FAQ separately documents a 5% managed billing fee on Multi-partner Solution Tech Provider messaging path.
- Meta message fees and extra Kapso numbers are omitted from ladder cells. Integration calls and storage limits are footnotes only.
Pricing
How billing differs (teaser)
Both products document Coexistence paths for the WhatsApp Business app. The monthly math splits on meters: unique contacts and two bills vs platform message allowance plus Meta fees.
Whatsable
- Unique contacts on Bulk Message, Pro, and Agency.
- Pro example: 500 contacts at $49/mo, overage +$13 per extra 100.
- Extra team seats from $12/mo.
- 0% Whatsable markup on Meta; Meta billed separately.
Kapso
- Platform plans: Free, Pro, Platform, Enterprise.
- Pro: USD $25/mo monthly on kapso.com pricing (sourced 2026-10-02).
- Meta fees separate at public no markup / at cost wording; FAQ documents 5% managed billing fee on MPS Tech Provider path as a separate labeled fact.
When to pick which
Which fits your situation
Pick Whatsable if
- You need a WhatsApp-led Cloud API shared inbox billed on unique contacts
- Chat Handoff when a human replies from inbox or phone matters
- Mobile app, chat labels, team roles, and AI bot depth (attachments, knowledge base, WA Business handover) is the job
- Make, Zapier, n8n, or Pipedrive automation on one WhatsApp number is the stack
- You want Meta Tech Provider plus Embedded Signup without buying developer MCP-first packaging first
Pick Kapso if
- You are buying Cloud API plumbing (same Meta payloads, sandbox, CLI, Project MCP) for a product you are building
- Workflows, AI agents, and embedded inbox inside a developer platform fit how you ship
- Official n8n node plus webhooks and MCP is enough automation without native Make or Zapier apps
- Message-volume platform plans (Free, Pro $25/mo monthly, Platform $299/mo) match how you think about API cost
- Multi-tenant customer-owned WhatsApp onboarding at Platform scale is the primary job
FAQ
Common questions
Yes. Both document Meta Coexistence paths. Whatsable connects via Embedded Signup. Kapso documents a WhatsApp Business App connection with setup links for coexistence (keep Business app) or dedicated API-only numbers.
Whatsable Pro bills on unique WhatsApp contacts reached each month with Meta fees separate at 0% markup. Kapso bills a platform plan with a monthly message allowance (inbound and outbound count) plus Meta message fees. These are not the same unit.
On public pricing (2026-10-02), Pro is USD $25/mo monthly with 100k messages/mo, 3 numbers, and 1,000 integration calls/mo. Platform is $299/mo with 1M messages/mo, 50 numbers, and 10,000 integration calls/mo for SaaS teams onboarding customer-owned numbers.
Kapso public pricing states Meta fees at no markup / at cost through Kapso or paid directly to Meta. Their pricing FAQ separately documents a 5% managed billing fee on Multi-partner Solution messaging that uses the Tech Provider infrastructure. Whatsable states 0% markup with Meta billed separately.
Yes. Keep the Business app installed. Whatsable uses Meta Coexistence so the app and Cloud API share the same number. Do not uninstall the app after connecting.
Choose Kapso when Project MCP, CLI, workflows, and embedded inbox inside your product are the center of the stack. Choose Whatsable when unique-contact billing, Chat Handoff, mobile and team surface, and Make, Zapier, or n8n on one shared inbox number are the center of the stack.
Whatsable coexistence hub explains Meta Coexistence in full: connect steps, history sync, Chat Handoff, and what stays on the phone app.
Kapso documents an official verified n8n node, Project MCP, CLI, and webhooks. Make.com and Zapier.com app directories do not list Kapso (checked 2026-10-02). Whatsable lists Zapier, Make, and n8n on Pro and Agency.
Kapso team inbox runs in the browser at app.kapso.ai and inbox.kapso.ai. Whatsable lists dedicated iOS and Android apps on public pricing.
Sources
Where these numbers come from
Last verified 2 Oct 2026.
- Kapso pricing (sourced 2026-10-02)
- Kapso pricing FAQ
- Kapso WhatsApp Cloud API
- Kapso Project MCP
- Kapso n8n docs
- n8n Kapso integration directory
- Kapso inbox overview
- Kapso inbox automation
- Kapso connect WhatsApp
- Kapso setup links
- Kapso own Meta app onboarding
- Kapso WhatsApp AI agent
- Kapso troubleshooting (labels)
- Whatsable pricing
- WhatsApp Coexistence hub
- Whatsable Pipedrive integration