Whatsable
Whatsable WhatsApp comparisonsWhatsable vs Gallabox
Whatsable vs Gallabox
You want Cloud API power and to keep the WhatsApp Business app. Here is how Whatsable and Gallabox differ when the real choice is WhatsApp-led unique contacts vs seats, AI credits, and Message Credits.
The real question
Same Coexistence. Different product shape.
Whatsable and Gallabox both publish Meta Coexistence: keep the WhatsApp Business app on the same number while you run Cloud API automation and a team inbox.
Gallabox sells omnichannel AI agents across WhatsApp, Instagram, web chat, and voice with subscription pricing on users, AI credits, and a Message Credits wallet for WhatsApp sends. Whatsable is WhatsApp-led: Bulk Message, Pro, and Agency plans billed on unique contacts with Make, Zapier, and n8n on Pro and Agency.
The practical split is billing meters, how AI pauses when someone replies from the phone, and whether you self-serve Coexistence or ask Gallabox support to enable it first. We cite Gallabox pricing and docs below.
Feature comparison
Whatsable vs Gallabox: what each tool does
| Feature | WhatsableRecommended | Gallabox |
|---|---|---|
| Meta messaging fees / markup | 0% Whatsable markup; Meta billed separately at Meta rates (two bills) | Subscription shows Conversation pricing / Message Credits; Enterprise "Discounted markup" on WhatsApp feesSource |
| Pricing unit + public plan floor (Pro ↔ Essential) | Unique contacts; Pro 500 @ $49/mo; overage +$13/100; Bulk Message $19. | Users/seats + AI credits; Essential $248/mo billed annually or $331/mo billed quarterly (not contact-billed)Source |
| Multi-number plans | Agency from $152.90/mo (1,500 contacts), up to 100 numbers, $5 each extra. | See the Gallabox pricing pageSource |
| Keep WhatsApp Business app (Coexistence) | Yes. Meta Coexistence via Embedded Signup (self-serve) | Yes on all plans; Gallabox support must enable CoEx before setupSource |
| History import at connect | Yes. About six months (~180 days) of 1:1 history; Groups, Status, Calls stay on phone | Up to 180 days 1:1 if approved; media files 14 days; groups not syncedSource |
| Phone / App reply → AI pause | Yes. Chat Handoff → Human Agent when teammate replies from inbox or phone (Pro and Agency) | Default: app reply does not stop bot/AI; optional Business App Message Settings assigns user/team so bot stopsSource |
| Billing meter | Unique contacts per month | Users/seats + AI credits; WhatsApp sends via Message Credits walletSource |
| Integrations / automation | Zapier, Make, n8n, Pipedrive, Attio, monday.com, API and webhooks on Pro and Agency | Zapier, Pabbly Connect, Generic webhooks/API; no official Make.com or n8n.io Gallabox app found (2026-09-30); Pipedrive on Advanced catalogSource |
| Channel scope | WhatsApp-led workspace + stack integrations on Pro/Agency | Omnichannel AI agents: WhatsApp, Instagram, web chat, voiceSource |
| Official Meta partnership label | Official Meta Tech Provider + Embedded Signup | WhatsApp Cloud API via Gallabox (no public Tech Provider/BSP self-badge cited)Source |
| Team seats (public caps) | Extra seats from $12/mo on Pro and Agency | Basic 3 hard cap; Essential 6 (+$18/user); Advanced 10 (+$24/user) per pricing pageSource |
Whatsable
What you keep when you connect Whatsable
Whatsable is built for WhatsApp-led teams as an official Meta Tech Provider. You connect through Embedded Signup with Meta Coexistence. The Business app stays on your phone. Messages sync between phone and inbox. About six months of 1:1 conversation history can come over at connect. Groups, Status, and Calls stay on the phone app.
Plans are Bulk Message, Pro, and Agency only. Pro is $49/mo for 500 unique contacts with overage at +$13 per extra 100. Agency starts at $152.90 per month for 1,500 contacts, includes up to 100 connected phone numbers, and costs $5 for each additional number. Extra team seats start at $12/mo on Pro and Agency. Meta WhatsApp fees are a separate bill with 0% Whatsable markup.
Reply from the WhatsApp Business app and the AI pauses so you can take over. Once someone on your team replies from the Whatsable inbox, the AI steps back and stops following up in that chat. If you also run Make, Zapier, or n8n, pausing those automations when a human replies is a separate setting from native Chat Handoff: each webhook can hold deliveries for a set time after someone on your team replies.
Gallabox
What Gallabox's own pages say
Gallabox markets omnichannel AI agents for customer conversations across WhatsApp, Instagram, web chat, and voice. Subscription pricing is based on users, AI credits, and WhatsApp delivery through Message Credits and conversation pricing on public plans (Enterprise shows a Discounted markup label on WhatsApp fees).
On coexistence, Gallabox docs state you can keep the WhatsApp Business App on the same number on all plans, but support must enable Coexistence on your workspace before setup. History can include up to 180 days of 1:1 chats if approved at connect; media files sync for 14 days. Groups are not synced into Gallabox.
When someone replies from the WhatsApp Business App, Gallabox docs say that message does not stop the bot or AI by default. You can turn on Business App Message Settings to assign those messages to a user or team so the bot stops on that conversation.
Gallabox also documents that if the primary phone stays offline for about 14 days, Meta may sever the Coexistence connection.
Source · Gallabox Coexistence what changes (sourced 2026-09-30)
Hands-on
What we saw when we used both
We walked a Whatsable Coexistence connect and read Gallabox public pricing and coexistence docs on 2026-09-30. This is what each path looked like in practice.
Whatsable: Coexistence connect and Chat Handoff
- Start Embedded Signup from the Whatsable console. Meta Coexistence keeps the WhatsApp Business app on the same number without a support ticket.
- Send a test reply from the Business app on the phone. The message appears in the Whatsable inbox.
- Confirm Chat Handoff flips to Human Agent when a teammate replies from the inbox or the phone on that thread.
- If Make, Zapier, or n8n also run on the number, configure human-reply pause separately from Chat Handoff.
Gallabox: public pricing and coexistence docs
- Open gallabox.com/pricing. Essential lists $248 per month billed annually or $331 per month billed quarterly, with 6 users and 2,000 AI credits.
- Read docs.gallabox.com/whatsapp/coexistence/overview: Coexistence is available on all plans but support must enable it first.
- Read what-changes: default Business App replies do not stop bots; Business App Message Settings is the opt-in assign path.
- Note Message Credits and conversation pricing for WhatsApp sends sit outside the flat Essential subscription row.
Source · Gallabox pricing
Pricing-page gaps
Whatsable
- Unique contacts on Bulk Message ($19/mo), Pro ($49/mo for 500 contacts), and Agency (from $152.90/mo for 1,500 contacts, includes up to 100 numbers, $5 each extra). Meta fees are a separate bill at 0% Whatsable markup.
- Pro overage is +$13 per extra 100 unique contacts per month on the public pricing page.
Gallabox
- Plan fee covers users and AI credits; WhatsApp sends draw from Message Credits / conversation pricing (Enterprise: Discounted markup label).
- Essential subscription list price does not change when your unique-contact volume grows. That is a different meter from Whatsable Pro.
Sourced · 30 Sep 2026 · Gallabox pricing
Contact-volume pricing
Whatsable Pro vs Gallabox Essential at the same contact volumes
Pair Whatsable Pro with Gallabox Essential: the closest public mid tier with Full API, webhooks, Zapier, and Pabbly-class automation on Gallabox. Rows use unique contacts as the left axis for Whatsable only. Gallabox Essential list subscription price is flat on every row because Gallabox does not bill by contact volume.
Whatsable Pro: monthly platform list (Meta delivery separate). Gallabox Essential: per month billed annually in the table column.
| Unique contacts / mo | Whatsable Pro | Gallabox Essential |
|---|---|---|
| 500 | Pro monthly: $49 (500-contact plan) | $248/mo billed annually |
| 1,000 | Pro monthly: $99 (1,000-contact plan) | $248/mo billed annually |
| 2,000 | Pro monthly: $204 (1,500-contact plan + 5 × $13 overage) | $248/mo billed annually |
| 5,000 | Pro monthly: $299 (6,000-contact plan) | $248/mo billed annually |
Optional Gallabox Essential list price: $331 per month billed quarterly (gallabox.com/pricing, sourced 2026-09-30). Pipedrive appears on Gallabox Advanced, not Essential.
- Sources: whatsable.app/pricing and gallabox.com/pricing (list prices checked 2026-09-30).
- Whatsable bills unique contacts reached that month. Gallabox bills users/seats plus AI credits, with WhatsApp sends via Message Credits / conversation pricing. These are not the same unit.
- Gallabox Essential subscription dollars in the table do not include Message Credits, AI credit top-ups, extra users (+$18/user/mo), or Meta conversation charges.
- Meta WhatsApp delivery fees are separate on both products.
Pricing
How billing differs (teaser)
Both products offer a Cloud API coexistence path. The monthly math splits on meters: unique contacts and two bills vs seats, AI credits, and a Message Credits wallet.
Whatsable
- Unique contacts on Bulk Message, Pro, and Agency.
- Pro example: 500 contacts at $49/mo, overage +$13 per extra 100.
- Extra team seats from $12/mo.
- Floor compare: Pro $49/mo vs Gallabox Essential $248/mo billed annually (or $331/mo billed quarterly).
Gallabox
- Gallabox Basic / Essential / Advanced list $150 / $331 / $632 per month billed quarterly, or $112 / $248 / $474 per month billed annually. See gallabox.com/pricing (sourced 2026-09-30).
- Subscription covers users and AI credits. WhatsApp sends use Message Credits / conversation pricing.
- Essential includes 6 users and 2,000 AI credits.
When to pick which
Which fits your situation
Pick Whatsable if
- You want WhatsApp Cloud API + Business app coexistence without buying a full omnichannel AI suite
- Unique-contact billing and a self-serve Embedded Signup path matter
- Chat Handoff should pause AI on a phone reply and stop it on an inbox reply
- Make, Zapier, or n8n on Pro is part of your stack
- You want a lower public entry at Pro ($49/mo) vs Essential labeled floor ($248/mo billed annually)
Pick Gallabox if
- You need AI agents across WhatsApp, Instagram, web chat, and voice in one suite
- Seats plus AI credit packaging and a Message Credits wallet fit how your team buys
- You want Gallabox CRM catalog depth and can use Advanced for Pipedrive
- You are OK contacting Gallabox support to enable CoEx and configuring Business App Message Settings for phone replies
FAQ
Common questions
Yes. Both publish Meta Coexistence for keeping the WhatsApp Business app and Cloud API on the same number. Whatsable connects via Embedded Signup. Gallabox docs say Coexistence is on all plans but Gallabox support must enable it on your workspace before setup.
Whatsable Pro bills on unique contacts reached each month with Meta fees separate at 0% markup. Gallabox bills subscription fees on users and AI credits, with WhatsApp delivery through Message Credits and conversation pricing.
Not by default. Gallabox docs say Business App replies do not stop the bot or AI until you enable Business App Message Settings to assign those messages to a user or team. Whatsable uses Chat Handoff so a human reply from the inbox or phone moves the thread to Human Agent.
Yes. Keep the Business app installed. Whatsable uses Meta Coexistence so the app and Cloud API share the same number. Do not uninstall the app after connecting.
Whatsable charges 0% markup and Meta bills you separately. Gallabox public pricing labels Basic/Essential/Advanced WhatsApp fees as Conversation pricing via Message Credits; Enterprise shows a Discounted markup label on public pricing. Gallabox does not publish one headline markup percentage on that page.
Choose Gallabox when your primary job is AI agents across WhatsApp plus Instagram, web chat, and voice with seats and AI credit packaging. Choose Whatsable when WhatsApp-led automation, unique contacts, and default Chat Handoff on one number are the center of the stack.
Whatsable's coexistence hub explains Meta Coexistence in full: connect steps, history sync, Chat Handoff, and what stays on the phone app.
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More comparisons
Sources
Where these numbers come from
Last verified 30 Sep 2026.