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WhatsAble WhatsApp comparisonsWhatsAble vs Gallabox

WhatsAble vs Gallabox

You want Cloud API power and to keep the WhatsApp Business app. Here is how WhatsAble and Gallabox differ when the real choice is WhatsApp-led unique contacts vs seats, AI credits, and Message Credits.

The real question

Same Coexistence. Different product shape.

WhatsAble and Gallabox both publish Meta Coexistence: keep the WhatsApp Business app on the same number while you run Cloud API automation and a team inbox. That shared ground is not the wedge on this page.

Gallabox sells omnichannel AI agents across WhatsApp, Instagram, web chat, and voice with subscription pricing on users, AI credits, and a Message Credits wallet for WhatsApp sends. WhatsAble is WhatsApp-led: Bulk Message, Pro, and Agency plans billed on unique contacts with Make, Zapier, and n8n on Pro and Agency.

The practical split is billing meters, how AI stops when someone replies from the phone, and whether you self-serve Coexistence or ask Gallabox support to enable it first. We cite Gallabox pricing and docs below.

WhatsApp Coexistence hub

Feature comparison

WhatsAble vs Gallabox: what each tool does

Every Gallabox row in this table is sourced from gallabox.com pricing and public docs. WhatsAble rows reflect live product features.

FeatureWhatsAbleRecommendedGallabox
Meta messaging fees / markupHow Meta WhatsApp message fees show up on your bill0% WhatsAble markup; Meta billed separately at Meta rates (two bills)Subscription shows Conversation pricing / Message Credits; Enterprise "Discounted markup" on WhatsApp feesSource
Pricing unit + public plan floor (Pro ↔ Essential)What you pay for as usage growsUnique contacts; Pro 500 @ $49/mo; overage +$12/100; Bulk $19; Agency $53.90/number; seats from $12/moUsers/seats + AI credits; Essential $248/mo billed annually or $331/mo billed quarterly (not contact-billed)Source
Keep WhatsApp Business app (Coexistence)Phone app and Cloud API on the same numberYes. Meta Coexistence via Embedded Signup (self-serve)Yes on all plans; Gallabox support must enable CoEx before setupSource
History import at connectPast 1:1 chats available in the team inbox at onboardingYes. About six months (~180 days) of 1:1 history; Groups, Status, Calls stay on phoneUp to 180 days 1:1 if approved; media files 14 days; groups not syncedSource
Phone / App reply → AI stop defaultWhat happens when a teammate replies from the Business appYes. Chat Handoff → Human Agent when teammate replies from inbox or phone (Pro and Agency)Default: app reply does not stop bot/AI; optional Business App Message Settings assigns user/team so bot stopsSource
Billing meterPrimary subscription unitUnique contacts per monthUsers/seats + AI credits; WhatsApp sends via Message Credits walletSource
Integrations / automationConnectors both teams ask aboutZapier, Make, n8n, Pipedrive, Attio, Monday.com, API and webhooks on Pro and AgencyZapier, Pabbly Connect, Generic webhooks/API; no official Make.com or n8n.io Gallabox app found (2026-09-30); Pipedrive on Advanced catalogSource
Channel scopePrimary product shapeWhatsApp-led workspace + stack integrations on Pro/AgencyOmnichannel AI agents: WhatsApp, Instagram, web chat, voiceSource
Official Meta partnership labelPublic self-claimed badgeOfficial Meta Tech Provider + Embedded SignupWhatsApp Cloud API via Gallabox (no public Tech Provider/BSP self-badge cited)Source
Team seats (public caps)Included users on subscriptionExtra seats from $12/mo on Pro and AgencyBasic 3 hard cap; Essential 6 (+$18/user); Advanced 10 (+$24/user) per pricing pageSource
WhatsAble

What you keep when you connect WhatsAble

WhatsAble is built for WhatsApp-led teams as an official Meta Tech Provider. You connect through Embedded Signup with Meta Coexistence. The Business app stays on your phone. Messages sync between phone and inbox. About six months of 1:1 conversation history can come over at connect. Groups, Status, and Calls stay on the phone app.

Plans are Bulk Message, Pro, and Agency only. Pro is $49/mo for 500 unique contacts with overage at +$12 per extra 100. Agency is $53.90 per number. Extra team seats start at $12/mo on Pro and Agency. Meta WhatsApp fees are a separate bill with 0% WhatsAble markup.

When a teammate replies from the WhatsAble inbox or from the WhatsApp Business app on the phone, Chat Handoff switches that thread to Human Agent and the AI stops on that conversation. If you also run Make, Zapier, or n8n, pausing those automations when a human replies is a separate filter from native Chat Handoff.

Gallabox

What Gallabox's own pages say

Gallabox markets omnichannel AI agents for customer conversations across WhatsApp, Instagram, web chat, and voice. Subscription pricing is based on users, AI credits, and WhatsApp delivery through Message Credits and conversation pricing on public plans (Enterprise shows a Discounted markup label on WhatsApp fees).

On coexistence, Gallabox docs state you can keep the WhatsApp Business App on the same number on all plans, but support must enable Coexistence on your workspace before setup. History can include up to 180 days of 1:1 chats if approved at connect; media files sync for 14 days. Groups are not synced into Gallabox.

When someone replies from the WhatsApp Business App, Gallabox docs say that message does not stop the bot or AI by default. You can turn on Business App Message Settings to assign those messages to a user or team so the bot stops on that conversation.

Gallabox also documents that if the primary phone stays offline for about 14 days, Meta may sever the Coexistence connection. This page cites Gallabox docs for that rule only and does not claim the same policy for WhatsAble.

Source · Gallabox Coexistence what changes (sourced 2026-09-30)

Hands-on

What we saw when we used both

We walked a WhatsAble Coexistence connect and read Gallabox public pricing and coexistence docs on 2026-09-30. This is what each path looked like in practice.

WhatsAble: Coexistence connect and Chat Handoff

  1. Start Embedded Signup from the WhatsAble console. Meta Coexistence keeps the WhatsApp Business app on the same number without a support ticket.
  2. Send a test reply from the Business app on the phone. The message appears in the WhatsAble inbox.
  3. Confirm Chat Handoff flips to Human Agent when a teammate replies from the inbox or the phone on that thread.
  4. If Make, Zapier, or n8n also run on the number, configure human-reply pause separately from Chat Handoff.

Gallabox: public pricing and coexistence docs

  1. Open gallabox.com/pricing. Essential lists $248 per month billed annually or $331 per month billed quarterly, with 6 users and 2,000 AI credits on the public compare table.
  2. Read docs.gallabox.com/whatsapp/coexistence/overview: Coexistence is available on all plans but support must enable it first.
  3. Read what-changes: default Business App replies do not stop bots; Business App Message Settings is the opt-in assign path.
  4. Note Message Credits and conversation pricing for WhatsApp sends sit outside the flat Essential subscription row.

Source · Gallabox pricing

Pricing-page gaps

WhatsAble
  • Unique contacts on Bulk Message ($19/mo), Pro ($49/mo for 500 contacts), and Agency ($53.90 per number). Meta fees are a separate bill at 0% WhatsAble markup.
  • Pro overage is +$12 per extra 100 unique contacts per month on the public pricing page.
Gallabox
  • Plan fee covers users and AI credits; WhatsApp sends draw from Message Credits / conversation pricing (Enterprise: Discounted markup label).
  • Essential subscription list price does not change when your unique-contact volume grows. That is a different meter from WhatsAble Pro.

Sourced · 30 Sep 2026 · Gallabox pricing

Contact-volume pricing

WhatsAble Pro vs Gallabox Essential at the same contact volumes

Pair WhatsAble Pro with Gallabox Essential: the closest public mid tier with Full API, webhooks, Zapier, and Pabbly-class automation on Gallabox. Rows use unique contacts as the left axis for WhatsAble only. Gallabox Essential list subscription price is flat on every row because Gallabox does not bill by contact volume.

WhatsAble Pro: monthly platform list (Meta delivery separate). Gallabox Essential: per month billed annually in the table column.

Unique contacts / moWhatsAble ProGallabox Essential
500$49/mo$248/mo billed annually
1,000$109/mo (= $49 + 5 × $12)$248/mo billed annually
2,000$229/mo (= $49 + 15 × $12)$248/mo billed annually
5,000$589/mo (= $49 + 45 × $12)$248/mo billed annually

Optional Gallabox Essential list price: $331 per month billed quarterly (gallabox.com/pricing, sourced 2026-09-30). Pipedrive appears on Gallabox Advanced, not Essential.

  1. Sources: whatsable.app/pricing and gallabox.com/pricing (list prices checked 2026-09-30).
  2. WhatsAble bills unique contacts reached that month. Gallabox bills users/seats plus AI credits, with WhatsApp sends via Message Credits / conversation pricing. These are not the same unit.
  3. Gallabox Essential subscription dollars in the table do not include Message Credits, AI credit top-ups, extra users (+$18/user/mo), or Meta conversation charges.
  4. Meta WhatsApp delivery fees are separate on both products.
Pricing

How billing differs (teaser)

Both products offer a Cloud API coexistence path. The monthly math splits on meters: unique contacts and two bills vs seats, AI credits, and a Message Credits wallet.

WhatsAble

  • Unique contacts on Bulk Message, Pro, and Agency.
  • Pro example: 500 contacts at $49/mo; overage +$12 per extra 100; seats from $12/mo.
  • Floor compare: Pro $49/mo vs Gallabox Essential $248/mo billed annually (or $331/mo billed quarterly).
See WhatsAble pricing

Gallabox

  • Gallabox Basic / Essential / Advanced list $150 / $331 / $632 per month billed quarterly, or $112 / $248 / $474 per month billed annually. See gallabox.com/pricing (sourced 2026-09-30).
  • Subscription covers users and AI credits. WhatsApp sends use Message Credits / conversation pricing.
  • Essential includes 6 users and 2,000 AI credits on the public compare table.
gallabox.com/pricing (sourced 2026-09-30)
When to pick which

Which fits your situation

Pick WhatsAble if

  • You want WhatsApp Cloud API + Business app coexistence without buying a full omnichannel AI suite
  • Unique-contact billing and a self-serve Embedded Signup path matter
  • Chat Handoff should stop AI when a human replies from the inbox or phone
  • Make, Zapier, or n8n on Pro is part of your stack
  • You want a lower public entry at Pro ($49/mo) vs Essential labeled floor ($248/mo billed annually)
See WhatsAble plans

Pick Gallabox if

  • You need AI agents across WhatsApp, Instagram, web chat, and voice in one suite
  • Seats plus AI credit packaging and a Message Credits wallet fit how your team buys
  • You want Gallabox CRM catalog depth and can use Advanced for Pipedrive
  • You are OK contacting Gallabox support to enable CoEx and configuring Business App Message Settings for phone replies
Gallabox site
FAQ

Questions about this comparison

Yes. Both publish Meta Coexistence for keeping the WhatsApp Business app and Cloud API on the same number. WhatsAble connects via Embedded Signup. Gallabox docs say Coexistence is on all plans but Gallabox support must enable it on your workspace before setup.

WhatsAble Pro bills on unique contacts reached each month with Meta fees separate at 0% markup. Gallabox bills subscription fees on users and AI credits, with WhatsApp delivery through Message Credits and conversation pricing.

Not by default. Gallabox docs say Business App replies do not stop the bot or AI until you enable Business App Message Settings to assign those messages to a user or team. WhatsAble uses Chat Handoff so a human reply from the inbox or phone moves the thread to Human Agent.

Yes. Keep the Business app installed. WhatsAble uses Meta Coexistence so the app and Cloud API share the same number. Do not uninstall the app after connecting.

WhatsAble charges 0% markup and Meta bills you separately. Gallabox public pricing labels Basic/Essential/Advanced WhatsApp fees as Conversation pricing via Message Credits; Enterprise shows a Discounted markup label on public pricing. Gallabox does not publish one headline markup percentage on that page.

Choose Gallabox when your primary job is AI agents across WhatsApp plus Instagram, web chat, and voice with seats and AI credit packaging. Choose WhatsAble when WhatsApp-led automation, unique contacts, and default Chat Handoff on one number are the center of the stack.

WhatsAble's coexistence hub explains Meta Coexistence in full: connect steps, history sync, Chat Handoff, and what stays on the phone app.

No. This page is the formal buy-intent compare hub at /compare/whatsable-vs-gallabox. The alternatives blog is related reading only, not a twin of this URL.

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