Whatsable
WhatsApp Business app
- Status updates
- Groups
- Calls
- Full chat history, right there on the phone
Meta WhatsApp Coexistence
Keep the WhatsApp Business app and connect WhatsAble on the same number
Meta Coexistence. Phone app stays. API + inbox + automations on WhatsAble. Share ~6 months of 1:1 chats when you connect.
Whatsable is an official Meta Tech Provider. You connect through Meta Embedded Signup, and the WhatsApp Business app keeps working the whole time.
One number, two places
The phone keeps working. Whatsable joins it.
Same WhatsApp number
WhatsApp Business app
On your phone
Status, Groups, and Calls stay exactly where they already are.
Hi! Is my order ready for pickup today?
Yes, it's ready any time after 2pm.
Whatsable
In the shared inbox
The same thread, plus your team, automations, and the API.
Hi! Is my order ready for pickup today?
Yes, it's ready any time after 2pm.
One WhatsApp number. The phone app keeps chatting like normal, and Whatsable adds the shared inbox, automations, and API on the same line.
Two surfaces, one line
What stays on the phone, what moves to Whatsable
Whatsable
- Shared team inbox
- Bulk messages and broadcasts
- Automations: Zapier, Make, n8n
- Pipedrive sync, where live
- AI chatbotsPro + Agency
Worth knowing before you connect
What actually comes over when you connect
Whatsable brings in roughly the last six months of one-to-one chats so your team has context on day one. Inside the product this shows as "From last 6 months." Group chats, Status, and Calls never sync into Whatsable. They stay on the phone.
- About 6 months of 1:1 conversations come across, not the full history.
- Groups, Status, and Calls never sync into Whatsable.
- Anything older stays on the phone app only.
Why teams add Whatsable
What the same number gets you
Keep chatting from the phone. Everything the phone app can't do on its own runs alongside it.
One shared inbox
Every teammate sees the same thread and who answered last, instead of one phone passed around the office.
Automations that run themselves
Connect Zapier, Make, or n8n and let follow-ups, reminders, and CRM updates send on their own.
AI chatbots
Give it a mission and a knowledge base, and it answers routine questions while your team handles the rest.
Official Meta Tech Provider
Your number connects through Meta Embedded Signup, the same review path Meta requires of approved WhatsApp platforms.
Five ways teams use it
What you actually do with the same number
Once the phone app and Whatsable share the line, these are the things teams start doing on day one.
Sales follow-ups, support handoffs, bookings, and teams past one handset
A salesperson sends a quote from the phone and the team confirms delivery from Whatsable. A support rep picks up a thread without losing six months of context. Booking businesses send appointment confirmations and no-show follow-ups on schedule. Multi-location teams share one number instead of passing one handset around.
Shared inbox, full visibility, no stepping on each other
Everyone on the team sees the same thread and who answered last. The owner keeps the WhatsApp Business app on the phone exactly as before. Teammates log into Whatsable and work from the shared inbox. No more forwarding screenshots or checking whose turn it is to reply.
Zapier, Make, and n8n run on the same number your phone uses
Connect the tools you already use for CRM updates, follow-up sequences, or appointment reminders. Whatsable handles the API side while the phone app keeps working for personal 1:1 replies. Both surfaces share the same number, so your automations and your conversations sit in the same history.
Customers keep the number they already saved
No number migration and no re-introduction to your contacts. Replies arrive faster because the full team shares the load. When a teammate picks up a thread, they already have roughly six months of 1:1 context from the phone app waiting in the shared inbox.
Keep the trusted number and reach more people with it
Broadcast campaigns and bulk messages go out on the same number your best customers already recognise. Automations handle follow-ups while your team focuses on deals. On Pro and Agency plans, AI chatbots cover routine questions around the clock so more conversations turn into outcomes without adding headcount.
Before you connect
A few things Meta controls, not Whatsable
- Coexistence works best on numbers with recent activity in the WhatsApp Business app.
- Meta sets your messaging throughput and any country-level limits. Whatsable cannot raise them.
- Keep the WhatsApp Business app installed. Do not uninstall it before, during, or after setup.
Step by step
Full setup walkthrough, and what to do if Meta returns an error
The docs walk through Meta Embedded Signup and coexistence end to end, plus how to read the errors Meta sends back. This page stays the overview.
FAQ
Common questions
No. Coexistence is built for exactly this. Keep the WhatsApp Business app on your phone before, during, and after you connect Whatsable.
No. Groups, Status, and Calls stay on the phone. Only one-to-one chats connect to the Whatsable inbox and automations.
About the last six months of one-to-one conversations. The product shows this as "From last 6 months." Anything older stays on the phone app only, and there is no full-history import.
Yes. One number. Your phone keeps the WhatsApp Business app, and Whatsable adds the shared inbox, automations, and API on that same line, not a second number.
AI chatbots are available on Pro and Agency. The shared inbox, bulk messages, and automations are available more broadly; check the pricing page for exact plan details.
No. Meta sets throughput tiers and country availability for every WhatsApp Business number. Connecting through Whatsable does not change what Meta allows.
Keep the app. Add the inbox.
Start free, connect your number through Meta Embedded Signup, and keep the WhatsApp Business app running the whole time.
Pro includes a 7-day free trial · 6-minute setup · Cancel anytime