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WhatsAble WhatsApp comparisonsWhatsAble vs Privyr

WhatsAble vs Privyr

Privyr is a mobile-first lead CRM for sales follow-up on WhatsApp. WhatsAble is a WhatsApp-led Cloud API shared inbox with unique-contact billing and Chat Handoff. If you are choosing between a phone CRM and a real team inbox on one number, the product shape and the bill are where they diverge.

The real question

Mobile lead CRM vs WhatsApp-led shared inbox.

Both products document Meta Coexistence paths so you can keep the WhatsApp Business app while you add Cloud API automation. That shared ground is not the whole story.

Privyr is built as a mobile-first lead CRM: capture, assign, remind, and follow up from phones, with multi-number setup where each salesperson keeps their own WhatsApp Business number. WhatsAble is WhatsApp-led: Bulk Message, Pro, and Agency plans on unique contacts with a shared Cloud API team inbox on one number, Make, Zapier, and n8n on Pro and Agency, and Chat Handoff when a human replies.

The practical split is billing meters (unique contacts vs per-user seats), whether you want one shared inbox or a multi-number mobile CRM, automation depth, and how Meta fees show up on your books.

WhatsApp Coexistence hub · Pipedrive integration

Feature comparison

WhatsAble vs Privyr: what each tool does

Every Privyr row in this table is sourced from privyr.com pricing, help, and product pages. WhatsAble rows reflect live product features.

FeatureWhatsAbleRecommendedPrivyr
Keep WhatsApp Business app (Coexistence)Phone app and Cloud API on the same numberYes. Meta Coexistence via Embedded Signup (self-serve)Yes. WhatsApp Automations via Coexistence; WhatsApp Business app number required; WhatsApp Business API numbers incompatibleSource
History at connectWhere past 1:1 chats live after you connectYes. About six months (~180 days) of 1:1 history into the shared inbox; Groups, Status, Calls stay on phoneConversations continue in the WhatsApp Business app (help)Source
Shared team inbox vs multi-numberHow the team works WhatsApp togetherShared Cloud API inbox on one number (Pro and Agency)Multi-number setup, not a shared inbox (their words on whatsapp-crm intro)Source
Phone / App reply → AI stopWhat happens when a teammate replies manuallyYes. Chat Handoff → Human Agent when teammate replies from inbox or phone (Pro and Agency)Continue engaging from the WhatsApp Business app (Privyr help)Source
Billing meterPrimary subscription unitUnique contacts per monthPer-user seats (Privyr Pro up to 20 team members)Source
Meta messaging feesHow Meta WhatsApp fees show up0% WhatsAble markup; Meta billed separately at Meta rates (two bills)Verified Meta Business Partner (self-claim); WhatsApp Automations are paid add-ons on public pricing (no public add-on $ on page)Source
Public paid plan floor (Pro ↔ Pro)Starting paid tier we compare in the ladderPro $49/mo for 500 unique contacts; overage +$12/100Pro $35/user/mo monthly (primary list) · optional $20/user/mo billed annually ($240/yr)Source
WhatsApp Automations packagingAuto-responder, campaigns, sequences, contact importPro and Agency include scheduled follow-ups, API access, and Chat Handoff class automation on WhatsAble plansAuto-Responder, Campaigns, Automated Sequences, Contact Import listed as Paid add-on on Pro (no $ on pricing page)Source
Integrations / automationConnectors both teams ask aboutZapier, Make, n8n, Pipedrive, Monday.com, REST API and webhooks on Pro and AgencyZapier public listingSource
Official Meta partnership labelPublic self-claimed badgeOfficial Meta Tech Provider + Embedded SignupVerified Meta Business Partner (self-claim on help and blog)Source
WhatsAble

What you keep when you connect WhatsAble

WhatsAble is built for WhatsApp-led teams as an official Meta Tech Provider. You connect through Embedded Signup with Meta Coexistence. The Business app stays on your phone. Messages sync between phone and inbox. About six months of 1:1 conversation history can come over at connect. Groups, Status, and Calls stay on the phone app.

Plans are Bulk Message, Pro, and Agency only. Pro is $49/mo for 500 unique contacts with overage at +$12 per extra 100. Agency is $53.90 per number. Extra team seats start at $12/mo on Pro and Agency. Meta WhatsApp fees are a separate bill with 0% WhatsAble markup.

When a teammate replies from the WhatsAble inbox or from the WhatsApp Business app on the phone, Chat Handoff switches that thread to Human Agent and the AI stops on that conversation. If you also run Make, Zapier, or n8n, pausing those automations when a human replies is a separate filter from native Chat Handoff.

Privyr

What Privyr's own pages say

Privyr markets a mobile-first lead CRM for sales follow-up: capture leads, assign them, set reminders, and run follow-up sequences from phones. Their WhatsApp CRM intro describes multi-number setup for teams and states that it is multi-number setup, not a shared inbox, with each salesperson engaging clients from their own WhatsApp numbers.

Privyr publishes a WATI vs Privyr article (July 19, 2026) that frames Privyr as a mobile lead CRM versus a WhatsApp API platform. We cite that self-positioning once for buyer context and do not copy their feature table.

On pricing, Privyr lists Free Forever, Privyr Pro, and Privyr Ultimate. Pro is billed per user with public list prices on the pricing page script. WhatsApp Auto-Responder, Campaigns, Automated Sequences, and Contact Import are paid add-ons on Pro without a public dollar on the page. Lead distribution via email or WhatsApp is $0.10 per lead on Pro and Ultimate per the public compare table.

Help articles describe WhatsApp Automations through official WhatsApp APIs via Coexistence, requiring a WhatsApp Business app number. WhatsApp Business API numbers are incompatible. After connect, conversations continue in the WhatsApp Business app. Privyr describes itself as a verified Meta Business Partner on public help.

Source · privyr.com/intro/whatsapp-crm (sourced 2026-10-02)

Hands-on

What we saw when we used both

We walked a WhatsAble Coexistence connect path and read Privyr public pricing and Coexistence help on 2026-10-02.

WhatsAble: Coexistence connect and Chat Handoff

  1. Start Embedded Signup from the WhatsAble console. Meta Coexistence keeps the WhatsApp Business app on the same number without a support ticket.
  2. Send a test reply from the Business app on the phone. The message appears in the WhatsAble inbox.
  3. Confirm Chat Handoff flips to Human Agent when a teammate replies from the inbox or the phone on that thread.
  4. If Make, Zapier, or n8n also run on the number, configure human-reply pause separately from Chat Handoff.

Privyr: public pricing and Coexistence help

  1. Open privyr.com/pricing. Pro lists $35/user/mo on monthly billing and $20/user/mo billed annually on the public pricing script (sourced 2026-10-02).
  2. Read WhatsApp Automations add-ons as Paid add-on rows without a public dollar on the same page.
  3. Read help: Coexistence requires a WhatsApp Business app number; WhatsApp Business API numbers are incompatible.
  4. Note conversations continue in the WhatsApp Business app after Automations connect, per help updated Sep 25, 2026.

Source · privyr.com/pricing

Pricing-page gaps

WhatsAble
  • Unique contacts on Bulk Message ($19/mo), Pro ($49/mo for 500 contacts), and Agency ($53.90 per number). Meta fees are a separate bill at 0% WhatsAble markup.
  • Pro overage is +$12 per extra 100 unique contacts per month on the public pricing page.
Privyr
  • Pro subscription covers per-user CRM seats; WhatsApp Automations are paid add-ons without a public dollar on privyr.com/pricing.
  • At one user and 500 unique contacts on the WhatsAble axis, Privyr Pro monthly seat list ($35/user/mo) can be lower than WhatsAble Pro ($49/mo) before add-ons or lead distribution fees.

Sourced · 2 Oct 2026 · privyr.com/pricing

Contact-volume pricing

WhatsAble Pro vs Privyr Pro at the same contact volumes

Pair WhatsAble Pro with Privyr Pro. Rows use unique contacts as the left axis for WhatsAble only. Privyr Pro seat list price stays flat across every row because Privyr bills per user, not by unique WhatsApp contacts. At one user and 500 contacts, Privyr Pro monthly seat list can undercut WhatsAble Pro. Multi-seat teams change the math.

WhatsAble Pro: monthly platform list (Meta delivery separate). Privyr Pro: $35/user/mo monthly in the table unless noted.

Unique contacts / moWhatsAble ProPrivyr Pro (per user)
500$49/mo$35/user/mo monthly
1,000$109/mo (= $49 + 5 × $12)$35/user/mo monthly
2,000$229/mo (= $49 + 15 × $12)$35/user/mo monthly
5,000$589/mo (= $49 + 45 × $12)$35/user/mo monthly

Optional Privyr Pro list: $20/user/mo billed annually ($240/yr per user on public pricing script, sourced 2026-10-02). WhatsAble annual billing is two months free on the public pricing page.

  1. Sources: whatsable.app/pricing and privyr.com/pricing (list prices checked 2026-10-02).
  2. WhatsAble bills unique WhatsApp contacts reached each month. Privyr bills per-user seats. WhatsApp Automations on Privyr are paid add-ons without a public dollar on their pricing page. See Privyr pricing or contact sales for WhatsApp Automations add-ons.
  3. Privyr Pro is billed per user. Example: 3 seats × $35 = $105/mo on monthly (or 3 × $20 = $60/mo billed annually) before WhatsApp Automations paid add-ons or $0.10 lead-distribution fees. WhatsAble Pro at the contact band above is one shared-inbox subscription; extra seats are $12/seat/mo add-ons on Pro and Agency.
  4. Meta WhatsApp delivery fees are separate on both products. WhatsAble passes Meta fees at 0% markup on a separate Meta bill.
Pricing

How billing differs (teaser)

Both products document Coexistence paths for the WhatsApp Business app. The monthly math splits on meters: unique contacts and two bills vs per-user seats plus paid WhatsApp Automations add-ons on Privyr.

WhatsAble

  • Unique contacts on Bulk Message, Pro, and Agency.
  • Pro example: 500 contacts at $49/mo; overage +$12 per extra 100; seats from $12/mo.
  • 0% WhatsAble markup on Meta; Meta billed separately.
See WhatsAble pricing

Privyr

  • Per-user seats on Free Forever, Privyr Pro, and Privyr Ultimate (Custom).
  • Pro: $35/user/mo monthly or $20/user/mo billed annually on public pricing (sourced 2026-10-02).
  • WhatsApp Automations (Auto-Responder, Campaigns, Sequences, Contact Import) are paid add-ons without a public dollar on privyr.com/pricing.
privyr.com/pricing (sourced 2026-10-02)
When to pick which

Which fits your situation

Pick WhatsAble if

  • You need a WhatsApp-led Cloud API shared inbox on one number for the team
  • Unique-contact billing and Meta billed separately at 0% markup matter
  • You want about 180 days of 1:1 history import at connect and Chat Handoff when a human replies from inbox or phone
  • Make, Zapier, n8n, or Pipedrive automation depth on one WhatsApp number is the stack
  • You want Meta Tech Provider + Embedded Signup without buying a multi-number mobile CRM first
See WhatsAble plans

Pick Privyr if

  • Mobile-first lead CRM (capture, assign, remind, follow-up sequences) is the primary job
  • Each salesperson should keep working from their own WhatsApp Business number (multi-number, not shared inbox)
  • Free Forever or Pro seat packaging and SE Asia sales-follow-up workflows fit how you sell
  • You are fine that WhatsApp Automations are paid add-ons on Pro (see Privyr pricing for add-ons)
  • You want Privyr's lead-source CRM surface more than a Cloud API shared inbox
Privyr site
FAQ

Questions about this comparison

Yes. Both document Meta Coexistence paths. WhatsAble connects via Embedded Signup. Privyr help states WhatsApp Automations run through official WhatsApp APIs via Coexistence, requires a WhatsApp Business app number, and WhatsApp Business API numbers are incompatible.

Privyr's WhatsApp CRM intro describes multi-number setup for teams and states it is multi-number setup, not a shared inbox, with each salesperson engaging from their own WhatsApp numbers. WhatsAble Pro and Agency provide a shared Cloud API team inbox on one number.

WhatsAble Pro bills on unique WhatsApp contacts reached each month with Meta fees separate at 0% markup. Privyr bills per-user seats on Pro, plus optional WhatsApp Automations paid add-ons and $0.10 lead-distribution fees on public pricing. These are not the same unit.

Privyr lists WhatsApp Auto-Responder, Campaigns, Automated Sequences, and Contact Import as Paid add-on on Pro without a dollar on the public pricing page. See privyr.com/pricing or contact Privyr sales for WhatsApp Automations add-ons.

Yes. Keep the Business app installed. WhatsAble uses Meta Coexistence so the app and Cloud API share the same number. Do not uninstall the app after connecting.

WhatsAble charges 0% markup and Meta bills you separately at Meta rates. Privyr is a verified Meta Business Partner on public help; WhatsApp Automations are paid add-ons on their pricing page without a public headline markup percentage.

Choose Privyr when mobile-first lead capture, per-user WhatsApp numbers, and seat-based CRM workflows are the center of how you sell. Choose WhatsAble when a shared Cloud API inbox, unique-contact billing, Chat Handoff, and Make, Zapier, or n8n depth on one number are the center of the stack.

WhatsAble's coexistence hub explains Meta Coexistence in full: connect steps, history sync, Chat Handoff, and what stays on the phone app.

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